Hopefully we’ve answered some of your queries below, but if not, please feel free to get in touch with us. Thank you.
Each piece is handcrafted by ceramic artist Paula Downing in her studio in Cornwall, UK. Every sculpture is unique and reflects the artist’s personal connection to Cornwall’s landscape and rich heritage.
Yes. Every piece is individually hand-sculpted, glazed, and fired by Paula Downing in her Cornwall studio. No two pieces are exactly alike.
If an item is visible on the product page and does not say “Out of stock,” it is available to purchase. Due to the one-of-a-kind nature of each piece, availability is limited.
Custom commissions may be available depending on the Paula’s schedule. Please use the Contact page to enquire about availability and timelines.
Currently, we ship within the UK. If you are outside the UK and interested in a piece, please contact us to discuss possible arrangements.
Orders are typically dispatched within 2 working days. We use DHL Next Day Delivery for all orders.
Yes, local collection from the studio in Cornwall may be arranged by appointment. Please contact us before placing your order.
If you are not satisfied with your purchase, you may return it within 14 days of delivery in its original condition for a refund. Please note that return shipping costs are the buyer’s responsibility unless the item arrives damaged or faulty.
Please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will work with you to resolve the issue, whether through a refund or replacement (if possible).
Handle your sculpture with care and avoid placing it in direct sunlight or high-moisture areas. Clean gently with a soft, dry cloth. These pieces are intended for indoor display only.
Yes, Paula is open to selected exhibitions, pop-ups, or collaborative projects. Please reach out via the Contact page with your proposal.